Service and Quality are hard to find these days. It seems that the "price is king" attitude has destroyed many quality vendors and shaped the attitude of the ones left. If there is one thing that will keep me coming back to a store time and time again, it's service. Matt at Designsbynature.net has a great sense of service AND an amazing product. I bought my BG online after looking at many different vendors and when it was shipped, I needed to pick it up from the shipping company the morning of delivery because it would sit at my front door all weekend otherwise. Matt was very helpful, called the shipping company and had the package put on hold at my local shipping branch. I was able to pickup the package early that morning and not worry about it being stolen or messed up.
Since then, I have had more compliments on my tank setup and the main reason (besides my awesome fish) is the killer background. People who come over to our house always ask if that is real rock on the back of the tank. Great product - easy to install/looks fantastic and great service - took care of my special need = customer for life. Thanks Matt.
Since then, I have had more compliments on my tank setup and the main reason (besides my awesome fish) is the killer background. People who come over to our house always ask if that is real rock on the back of the tank. Great product - easy to install/looks fantastic and great service - took care of my special need = customer for life. Thanks Matt.
