I recently purchased the SMF6000 EASYPRO DELUX Skid Mounted Filter System for an indoor pond. I am seeking assistance regarding installation. Although it is a plug-and-play system, it is far from intuitive; definitely out of my element a little here . Disappointed at the support from the manufacturer, they were not helpful at all. I need to ensure that the initial setup is correct and appreciate any advice , or know of someone in the Northern NJ area that can make a house call to provide assistance with set-up. We also purchased an in-line heater (manufacture recommended) to add to the setup.
Ironically, in a world where Social Media rules, they do not have one YouTube or manufacturer videos on this filter, the installation or maintenance. I called EasyPro directly before purchase and and they confirmed it was a simple install, self explanatory, and said plenty of instructions are available. They provided the product spec sheets but they are confusing as heck. Moreover, they recommended that I call a general plumber to help with the PVC (LOL, really). I am concerned about a general plumber's knowledge of pond filtration overall.
I appreciate any advice, I know that a lot of you DIY folks go through hell to get to your intended destination. Looking to leverage some of your wisdom!
Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ironically, in a world where Social Media rules, they do not have one YouTube or manufacturer videos on this filter, the installation or maintenance. I called EasyPro directly before purchase and and they confirmed it was a simple install, self explanatory, and said plenty of instructions are available. They provided the product spec sheets but they are confusing as heck. Moreover, they recommended that I call a general plumber to help with the PVC (LOL, really). I am concerned about a general plumber's knowledge of pond filtration overall.
I appreciate any advice, I know that a lot of you DIY folks go through hell to get to your intended destination. Looking to leverage some of your wisdom!
Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!