My sister's idiot ex worked for my local Petco (the manager and some other employees are great). One day the manager got in an argument with a woman because she wanted to buy a 10gal setup and 3 to 6 goldfish to put in it. The manager explained ALL goldfish would get too big for this tank, she would have to get a bigger one or she would not sell her the goldfish. The woman became irate and complained that "the box SHOWS 3 goldfish on it so OBVIOUSLY they CAN live in a 10!". The manager explained that the picture is made on a computer and they have no control over what the company puts on there but 3 goldfish CAN NOT live healthily in a 10 then tried explain how big some of the goldfish naturally get and minimum tank sizes they need..
Things went downhill quickly, the woman started swearing (pretty nonstop) and threatening the manager, assured her she would be f-ing fired by tomorrow, demanded she sell her the 10 and whatever fish she wants. Manager refused, said she wouldn't condemn the fish to die like that, customer started screaming some more and threw the box with the 10 setup at the manager's head.
Threw it at her head.
She finally left when the manager told the multiple employees watching in awe to call the cops. Other customers were taking pictures. The woman continued to cuss them out and swear they'd all be fired for this BS the whole way out.
I've got plenty of great stories from the 3 shops I've worked at and the many I've loitered in but I have never seen someone throw a box of glass at someone out of sheer belligerent stupidity. I pray she never spawns..
Things went downhill quickly, the woman started swearing (pretty nonstop) and threatening the manager, assured her she would be f-ing fired by tomorrow, demanded she sell her the 10 and whatever fish she wants. Manager refused, said she wouldn't condemn the fish to die like that, customer started screaming some more and threw the box with the 10 setup at the manager's head.
Threw it at her head.
She finally left when the manager told the multiple employees watching in awe to call the cops. Other customers were taking pictures. The woman continued to cuss them out and swear they'd all be fired for this BS the whole way out.
I've got plenty of great stories from the 3 shops I've worked at and the many I've loitered in but I have never seen someone throw a box of glass at someone out of sheer belligerent stupidity. I pray she never spawns..