Yeah the point is to talk bad about a company whether they really deserve it or not.
Calling all TENECOR tank owner...
- Thread starter flamenco-t
- Start date
Yeah the point is to talk bad about a company whether they really deserve it or not.
I hope you were not referring to me. I have not said any thing bad about tenecor. My tank was like this when I bought it used almost a year ago. there could be several reasons for the bowing, for instance the stand it was on when I went to look at it was Very lacking to say the least. I am amazed it was still standing and not on the floor. and it was in a garage with no climate control, no telling how hot it had gotten. I am in the same boat as Egon, Cheap is good ! and if nothing else there is way over the $400 I spent on this tank in acrylic to use on a future project.
If tenecor can fix it good and if not thats ok too I understand the warranty is only good to the original purchaser. Who knows I may set it on it's side, cut the top off and replace it with another viewing Panel. And why not, I have allready cut out the center overflow that alone should have voided the warenty even if I was the original owner of this tank. That would make it more usable for my app. but for the time being it is what it is, a huge tank.
If tenecor can fix it good and if not thats ok too I understand the warranty is only good to the original purchaser. Who knows I may set it on it's side, cut the top off and replace it with another viewing Panel. And why not, I have allready cut out the center overflow that alone should have voided the warenty even if I was the original owner of this tank. That would make it more usable for my app. but for the time being it is what it is, a huge tank.
Some of you may want to read this:
http://www.tenecor.com/docs/TenecorManual.pdf
What their warranty covers, or does not cover, such as stands that must be used to support their tanks is spelled out in detail.
http://www.tenecor.com/docs/TenecorManual.pdf
What their warranty covers, or does not cover, such as stands that must be used to support their tanks is spelled out in detail.
I meant the guy I quoted. When the other guy suggested maybe it wasn't Tenecors fault he said he was missing the point. I thought that meant that it didn't matter if it was something they did wrong. He wanted to blame them regardless.
Yep, I just recently pointed that out to a buddy of mine who bought a used (never held fish or water) 600 gallon Tenecor.
I believe he thought that they had a lifetime warranty .... not.
I believe he thought that they had a lifetime warranty .... not.
i have a midwest tank and its pretty much flawless. no crazing, bubbles, or dripping cement
i also have a tank from another company here in michigan, and its flawless too
i also have a tank from another company here in michigan, and its flawless too
The warranty is very clear on what the won't cover, and getting other stuff covered that isn't spelled out, well, you can imagine how that will go. Also, enjoy shipping that tank BACK to Tenecor in the event that it is something they will cover.... When I was investigating my 375g, I spent about a month talking with different builders and talking about their warranties, their customer service, their return policies, and their attention to detail. For me, talking to the guy who is going to build my tank goes a long way. When the salesman (Joe) decided I wasn't worth pursuing as a customer anymore, his tone in emails changed dramatically, and it really helped to concrete my decision. I am glad I chose the tank manufacturer I did (not Tenecor). The tank is still as perfect as it was a year ago when I bought it, and doesn't have ANY deflection. I could not be happier.
you didn't get it either
.......my point is that to me personally, a company that builds a 36" tall tank with 5/8" acrylic sheet, knowing that severe bowing will occur (can you see the picture at least , can you ?) regardless of what a (clueless) client demanded, is not someone I'm interested in giving my business to. No matter how cheap it was, standing in front of a tank that bows that much is nerve wracking. And don't even get me started on tenecor's customer service (I agree with Clay 100%)....I dealt with them before and they are plain rude to say at least.
That alone would make me go to a different manufacture to buy a tank,it seems arrogant to presume that any other stand is not worthy to hold their tank.
Thanks for the suggestion vamptrev I checked out their site yesterday, will you give the name of the other tank manufacturer ?
I measured the bowed panels front and back with my digital calipers this morning and I was incorrect, the thickness is .700"-.709" depending on where I measure that is .075" thicker than 5/8" or .625" but still .050" thinner than 3/4" or .750" either way It should be at least 1/4" or .250" thicker than what it was made minimum.you didn't get it either
And don't even get me started on Tenneco's customer service (I agree with Clay 100%)....I dealt with them before and they are plain rude to say at least.
On the bright side the bowing does give me some extra volume maybe I should call it a 363 instead of a 360
