Personal friendship aside, here's my $.02...
That fish looked good at the store, few inherent bumps and bruises aside (nothing beyond the scope of what you'd expect from a fish that travelled around the world a few weeks prior). I actually wanted to buy it myself, but was told it was sold repeatedly haha. It ate well and acted properly during my numerous trips to the store.
Shipping is incredibly stressful on a fish, there's no two ways about it. Assuming your tank is an established, properly filtered and aerated, the fish should make a full recovery. Clean water and low stress is a godsend for fish.
For future reference, airport shipping minimizes time in a bag, which typically translates into healthier fish. Try to acclimate fish in low light conditions. Before you open the bag and allow fresh air to enter, have some Prime ready to detoxify the inevitable ammonia spike. Keep the lights off and don't mess with the fish for a few days.
Lastly, muck raking never gets you anywhere. There seems to be errors on both ends. I know Pedro and Aquascape as a whole are going through a rough transition period with new staff and whatnot. Be patient. He doesn't run one of the most successful fish shops in the country by selling sick fish destined for the freezer.
If you ever have an issue and aren't having much luck reaching out to Pedro directly, drop me a line. We speak daily and I'll be happy to facilitate in any way I can. That goes for anyone on here.
That fish looked good at the store, few inherent bumps and bruises aside (nothing beyond the scope of what you'd expect from a fish that travelled around the world a few weeks prior). I actually wanted to buy it myself, but was told it was sold repeatedly haha. It ate well and acted properly during my numerous trips to the store.
Shipping is incredibly stressful on a fish, there's no two ways about it. Assuming your tank is an established, properly filtered and aerated, the fish should make a full recovery. Clean water and low stress is a godsend for fish.
For future reference, airport shipping minimizes time in a bag, which typically translates into healthier fish. Try to acclimate fish in low light conditions. Before you open the bag and allow fresh air to enter, have some Prime ready to detoxify the inevitable ammonia spike. Keep the lights off and don't mess with the fish for a few days.
Lastly, muck raking never gets you anywhere. There seems to be errors on both ends. I know Pedro and Aquascape as a whole are going through a rough transition period with new staff and whatnot. Be patient. He doesn't run one of the most successful fish shops in the country by selling sick fish destined for the freezer.
If you ever have an issue and aren't having much luck reaching out to Pedro directly, drop me a line. We speak daily and I'll be happy to facilitate in any way I can. That goes for anyone on here.
