You shouldn't have to ask to have your fish purged as its standard operating procedure for virtually all shippers.You're a little late man, I already went over the fasting the fish before shipping topic. I usually try to call ahead to make sure they fast my fish before they ship. I also stated that its unfortunate that customers would rather rush their fish rather then wait a few days to have it fasted to avoid burns. Anyway, how many of the dozens you had shipped were piranha and what size?