and here we go. Proof from 1-18-07 that I called them, and that I went with 4 coats instead of the recommended 3. I went over what they stated. They also failed to mention that I needed the primer the first time around.wizzin;658916; said:I called them a little while ago. Yes, they do recommend the primer. I didn't know that either and didn't buy it. I'm going too, as I decided to go 4 coats instead of 3 too, and I need another gallon. One thing that has caused leaks is that people don't "frame" in the glass. It's just pressure adheared to the inside of the front panels of the tank. The sanitred isn't wrapped around the glass/acrylic. The weak point is the side pressure. With no LRB wrapping around the side of the glass, the water pressure at the side of the glass between the glass and the sanitred causes the failure. They said the cause of failure has been improper application, not failure of product, which I would have to agree with (no offense).
I've seen a lot of applications where the inside of the glass opening is slathered with silicone or sanitred and the glass is pushed into that bed. That is not a good seal, no matter what product you're using. The sealant needs to wrap the glass like my sketch on page 11.
This is just a non professional company and the product isn't great either.
Biggest problem now is the way they treat their customers.